Wisconsin AAHAM Chapter Fall Conference |October 25-27th 2017
Radisson in LaCrosse, WI
Wednesday, October 25
3:00-5:00 PM | Board Meeting
3:00-6:00 PM | Sponsor and Exhibitor Booth Setup
6:00-8:00 PM | Networking Social, Turtle Stack Brewery
Thursday, October 26
7:00-8:00 AM | Registration and Breakfast
8:00-8:30 AM | Welcome Message
8:30-10:00 AM | Shay Eskew, Living a Life of Anything Is Possible...Burn Survivor to Ironman Triathlete
10-10:30 AM | Break
10:30-12:00 PM | Tim Moore, National Update and Marine Leadership
12:00-1:00 PM | Lunch, Free Clinic Presentation
1:00-2:00 PM | Josh Evans, Culture:Engagement: Why/How to Build Passionate, Engaged Teams
2:00-3:00 PM | Rhonda Quast, MACRA Update
3:00-3:30 PM | Break
3:30-4:30 PM | Christian Borchert, When did the front end get all the cool tools?
5:00- 8:00 PM | Networking Dinner and Certification Recognition
Friday, October 27
7:30-8:00 AM | Hot Breakfast
8:00-9:00 AM | Front End Tools Panel, Eligibility and Collection
9:00-10:00 AM | Marie Murphy, 501r Audits
10:00-10:30 AM | Break
10:30-11:30 PM | Payer Panel, Medicaid, UHC, BCBS, Dean, Humana, Molina
11:30-12:00 PM | Wrap Up and Prizes
Living a Life of Anything Is Possible...Burn Survivor to Ironman Triathlete
Shay is an All American / All World ranked triathlete and burn survivor with scars over 65% of his body. At the age of 8, Shay was set afire by a neighbor’s child and endured over 35 surgeries the last 34 years. Despite being told he’d never play sports again, Shay is living testament to “Anything is Possible”: ranked top 1% of Ironmen worldwide and has competed in 9 triathlon world championships, including the Ironman World Championships in Kona, Hawaii and most recently at the Ironman 70.3 World Championships in Mooloolaba, Australia. Attendees will learn no challenge is insurmountable.
Shay Eskew is also the Senior Vice President of Client Services for EnableComp, a dedicated workers’ comp billing and collections specialist. Shay received a BS (cum laude) and a MBA (finance) from the University of Tennessee. Shay’s background is heavily entrenched in finance with 8 years’ experience as a CFO prior to getting into Healthcare. Most importantly, Shay just celebrated his 13-year wedding anniversary and is the proud father of 5 kids under 11.
Marine Corps Leadership and the Practical Application to Healthcare
Tim has over 27 years of revenue cycle management experience and is currently the Chief Executive Officer for Marcam Associates. Tim has extensive experience implementing self pay, up front collection and bad debt collection strategies for several healthcare organizations nationwide. He has the in-depth knowledge necessary to address the diversity of issues involved. He consults regularly with executives from the healthcare finance arena to help create solutions to the ever changing and impacting problems we all deal with.
Tim is a past President of the Maine Chapter of AAHAM, Chairman of the Board for the Twin States Chapter of AAHAM as well as the current Chairman of the Board for the Massachusetts Association of Patient Account Management (MAPAM). Additionally, Tim is the past Government Relations Committee Chair, current Chapter Development Committee Chair for National AAHAM and is active with several state chapters of HFMA.
Prior to Tim's Healthcare career Tim served on active duty in the United States Marine Corps and that's where he met his wife of over 27 years. Tim is the very proud father of three wonderful sons including twins that chose to follow in their parents footsteps and just finished their tour on active duty in the United States Marines.
Culture of Engagement: Why/How to Build Passionate, Engaged Teams
Everyone has the capacity to be Enthusiastic, Passionate, and Engaged in their positions. However, in healthcare many people have such demanding roles that they can lose sight of their initial enthusiasm and fall victim to complacency or mediocrity. Recent Gallup Poll Studies have estimated that on average, only 30% of an organization’s staff are truly engaged in their work. This correlates to 70% of people at any given organization being disengaged. The question becomes: How can we can find a way to reignite passion within our teams and get them recommitted to their roles in the organization? If we can, then we can create environments that cultivate engagement, reduce turnover, and increase overall workplace satisfaction. Learn how to become a positive catalyst, collaborate enthusiastically, and build a peerless culture of authentic engagement. No longer accept complacency. Reawaken the Enthusiastic You!
Joshua Evans works with high potential leadership teams and organizations to craft engagement focused strategies for success. He assists organizations in creating cultures of engagement to improve profitability and patient satisfaction. Josh also coaches individuals to reignite their passion to obtain their personal and professional goals. Joshua is the CEO of Enthusiastic You! LLC, a #1 best selling author in Leadership/Management Training, a TEDx curator & host, an organizational engagement specialist, effective communications consultant, international speaker, and the leading expert on Enthusiasm.
Rhonda has more than 21 years of health care industry experience, including 13 years of experience as a Licensed Practical Nurse with clinical and claims review experience. She has eight years of experience in Revenue Cycle leadership, including patient access related to scheduling, registration, and prior authorization. Rhonda has experience in ACO and Electronic Health Record implementations and Revenue Cycle operations related to population health and value based reimbursement models.
When did the front end get all the cool tools? Part II
Christian Borchert, CRCP-I has been engaged with healthcare since 1998. Uniquely, he is part of a healthcare family where he, under the tutelage of his father, Rob Borchert, CRCE-I and ICD-10 coder mother, Lorrie Borchert, has been trained along with two other siblings who remain healthcare consultants. Christian’s experience comprises 8 years Consulting; 8 years in Sales; 2 years in Patient Accounting and most recently returned to Client Management. Christian serves our industry as a Board Member of the Metro NY HFMA Chapter as well as Chapter President of New York State’s AAHAM Chapter and serves his community as Cubmaster and Parish Council member.
Marie Murphy Marie has more than 23 years of revenue cycle experience and has worked with the healthcare industry throughout her career. Her health care leadership experience includes end-to-end revenue cycle management from concept to transformation and ongoing monitoring and process improvement (pre-arrival, patient access, financial counseling, revenue integrity). Marie is proficient in process improvement and has studied the Deming System in process improvement. She provides revenue cycle and operational assessments, and charge master reviews. Ms. Murphy holds the CHFP designation, and is currently the MN Gopher Chapter President of AAHAM. She is located in our Fargo, N.D. office.
Front End Tools Panel
Experts discuss front end challenges including eligibility, upfront collection tips, and new technology impacting patient experience and hospital's revenue.
Learn the latest updates from these payer representatives. New edits or changes in 2017, best practices for large denial projects, tips & tricks for claim follow up, and newly covered services.